Conflict Resolution Training

Whether we like it or not, conflict in the workplace is inevitable. This training focuses on ways supervisors can work with their employees to resolve conflict in the workplace. It provides practical steps and techniques that everyone can learn. The purpose of this presentation is to provide supervisors with the knowledge to recognize causes of workplace conflict, how to facilitate resolution of conflict and how to manage the work relationships once the conflict has been resolved.

Performance Management Training

Many managers find the task of reviewing employee performance to be a cumbersome and frustrating part of their job. Performance management training examines the importance of performance reviews as part of the performance management continuum. This training explores the many purposes of reviews, how to develop “on-going” performance discussions with employees and tips for conducting meaningful reviews and ways to avoid rating “perils”.

AB 1825 Sexual Harassment Prevention Training

AB 1825, signed by Governor Schwarzenegger, requires that employers of 50 of more employees train supervisors on sexual harassment every two (2) years. Supervisors are responsible for identifying and helping to prevent discriminatory harassment in the workplace. This effective and interactive training will help sensitize supervisors about discriminatory harassment and their critical role in the workplace. We provide this training at no charge to all clients and to the community for a small fee.

Coaching and Counseling

Are your employees “actively engaged” in your business? Learn valuable tips and best practices to coach your employees to new levels of performance and engagement and effectively weed out poor performers.

Recruiting & Retaining Top Talent

The recruiting “pool” is very deep right now, but do you know how to successfully choose the right applicant for your business? Identify the right candidates for your organization to ensure long term organizational success and learn strategies on how to keep them.

Conducting Performance Appraisals

Does the idea of having to deliver performance reviews to your staff fill you with dread? Do you avoid them all together? This training will provide insight into the importance of regular performance reviews and tips on delivering a performance review that is a “Win-Win” for the employee and you.

Violence in the Workplace Awareness

If you read or watch the news you know the prevalence of workplace violence in America. Could you spot the warning signs? Are you and your staff prepared to respond to a workplace emergency? This training will give you the tools and insight necessary to keep your workplace safe.